Privacy Policy

Hookd LLC (“Hookd SEO,” “we,” “us,” or “our”) is committed to protecting the privacy of our users, visitors, and clients (collectively “Clients,” “you,” or “your”) regarding our website located at https://www.hookdseo.com (the “Site”). This Privacy Policy communicates our practices concerning the collection, use, and dissemination of information gathered through our Site.

By accessing this Site, you acknowledge and agree to this Privacy Policy and our Terms of Use.

1. Information Collection and Use

To provide our specialized SEO services, we require Clients who register or request proposals to provide personally identifiable information. This may include, but is not limited to:

  • First and last name

  • Company name and website URL

  • Email address and phone number

  • Mailing address

  • Cookies and IP logs

  • Other information voluntarily submitted through our audit or contact forms (collectively “Personal Information”).

We use this information to maintain the Site, provide custom SEO strategies, contact you regarding our services, and send promotional materials or newsletters. You may opt out of promotional communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

2. Disclosure of Information

We do not disclose your Personal Information to third parties except in the following circumstances:

  • Affiliated Third Parties: We may share information with partners, vendors, or licensors to perform customer service or fulfill your specific requests.

  • Legal Compliance: We reserve the right to disclose information if required by law or to protect the safety of our users or the general public.

  • Business Transfers: Information may be transferred as a business asset during any merger, acquisition, or sale of company assets.

  • Service Providers: We may use third-party intermediaries for credit card processing or data management; these parties are authorized to use your information only as necessary to provide these services to us.

3. Data Hosting and Security

You may use the Site to host specific data or correspondence (“Data”). We will not review, share, or distribute such Data except as required by law, to resolve support issues, or as deemed necessary in our sole subjective discretion to conduct business.

While we utilize Secure Sockets Layer (SSL) technology to encrypt your information, please be advised that no method of transmission over the Internet is 100% secure. WE DO NOT REPRESENT, WARRANT, OR GUARANTEE THAT PERSONAL INFORMATION WILL REMAIN SECURE.

4. Anti-Spam Policy

Hookd SEO subscribes to a strict Anti-Spam policy. We do not condone unsolicited email messages. If you receive an unsolicited message from us, please report it to our team immediately. We provide options to either block your email from future communications or report specific incidents for investigation.

5. Handling of Sensitive PII

Personally Identifiable Information (PII) is handled with extreme care.

  • Sensitive PII (such as financial information or personal identifiers) is never transmitted via unencrypted email.

  • We utilize encrypted cloud tools (e.g., Google Drive) for the storage and sharing of sensitive data.

  • Access is restricted to authorized team members working on specified tasks.

  • Data is deleted once it is no longer required for the fulfillment of our services.

6. Cookies and Tracking

We use “Cookies” to store information on your hard drive to enhance your user experience. While you can browse our site without cookies, some features may be disabled.

Additionally, our online data partners may use cookies to associate your activities with other personal information (such as your email or home address) to send relevant marketing communications. You may opt out of this by visiting third-party opt-out portals such as https://app.retention.com/optout.

7. Privacy of Minors

Hookd SEO does not knowingly collect any information from persons under 14 years of age. If you are under 14, you are not permitted to use this Site.

8. Third-Party Sites

Our Site contains links to other websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any linked site you visit.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify users of material changes by posting a notice on the Site or sending an email. Your continued use of the Site after such changes constitutes your agreement to the updated policy.

10. How to Contact Us

If you have questions regarding this Privacy Policy or our treatment of your data, please contact us:

Email: [email protected]

Mailing Address: Hookd LLC
ATTN: Management
2570 N. First Street Suite 200-100A PMB 70088,
San Jose, CA
95131